03 / SUPPORT

Support & Helplines

Help with Freeroll and free, confidential gambling support.

App support

Tell us what happened and include your iOS and Freeroll versions if you have them.

Quick answers

How do I enable the Safari extension?

Open Settings → Apps → Safari → Extensions and enable the Freeroll content blocker. Open Freeroll to finish setting up your protection. On older iOS versions, Safari may appear directly under Settings.

How do I cancel or restore a subscription?

Open Settings → [your name] → Subscriptions → Freeroll to manage or cancel. To restore, open Freeroll, choose Restore Purchases, and use the Apple Account that made the original purchase.

How do Partner PIN and cooldowns work?

A trusted partner can set a PIN that authorizes eligible changes or unlocks. With timed unlocks, request access in Protect and wait for the cooldown to finish. Quit mode can require a separate 24-hour wait for changes that weaken protection. Active risk windows can restrict unlocks.

24/7 / REGIONAL GAMBLING SUPPORT

Talk to someone anytime.

These services are free and confidential. You can reach them without a Freeroll subscription. If there is immediate danger, call your local emergency number.

CANADA / ALBERTA